IT Support, Anywhere, at a fraction of the cost.
Oversee your ICT infrastructure without smart hands IT resources?
ICTsphere® delivers on-site, remote, on-going and on-demand IT support and maintenance services to local, remote and satellite offices—routine visits, remote checks, projects, and urgent needs. We’re your single trusted partner for your ICT infrastructure support and maintenance needs and/or extend your team wherever help is needed.
ICTsphere® is better, more cost-effective, and yields higher quality talent than traditional solutions for your changing workforce.
50%
Reduced Costs
30+Yrs
Technical Experience
3+
Countries and Growing
ICTsphere® save you time and money
by providing trusted professionals on-demand.
30% cheaper than working with other contractors.
80% cheaper than hiring full-time staff / traveling.
Reduce cost while expanding your IT footprint and expertise.
Move your IT department from a cap-ex model to an op-ex model.
Our team does all of that and more. Make your distributed workforce feel like they’re in your headquarters. Say goodbye to emails, phone calls, and locating a technician in a satellite office or remote city.
For IT Managers
Our expertise matches each job with the most qualified technician based on time, location and exact skill sets needed for the job.
Our team empowers you to easily submit requests for onsite routine maintenance, urgent issues, or scheduled projects.
For IT Departments
Our experts provide managers full insight and control over all their IT environments.
Easily manage employee requests, as well as track spend, location information, and previous work across your entire organization.
Organize valuable data (i.e. most common issues, IT expense by location, issues by user role) to help you make better business decisions.
Our Superior Network
Regional
We serve clients internationally with local expertise and regional coverage.
Expertise
Our technicians are certified experts with years of IT experience in business and corporate environments.
Highly-Vetted
Each technician goes through an intensive vetting process. Only qualified professionals join our team.
Customer Satisfaction
Our technicians maintain high resolution rates and excellent customer satisfaction scores.
We Focus on 6 Main Service Areas
Reactive and Proactive
Equipment Procurement
Device Procurement
Equipment Setup
Asset Tracking
Break/Fix Solutions
Hardware IT Support
Break/Fix
Swap Outs
Upgrades
Network Management
IT Network Services
Connectivity Issues
Setup, Configuration & Monitoring
Rack & Stack
System Maintenance
Software Updates
Software Updates
Security Patches
System Optimization
Project Delivery
IT Project Management
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits
Data Protection
Backup Services
Backup Supervision
Data Recovery
Disaster Planning